Clinic Beta Trial Users - Activating Your Complimentary Premium Subscription

To say thank you to our mySymptoms Clinic app beta trial users we are offering a complimentary 6 month upgrade to our Premium subscription tier.

Our Premium tier is normally offered to new users for an introductory price of £14.99 / €17.99 / US $19.99 per month. However, we have emailed all beta trial users an activation code to switch the Premium plan for free 6 month period.

On the upcoming release mySymptoms Clinic, all existing users will be automatically placed on the free tier. The steps below show how  apply the promotion code to activate the Premium subscription free period.

Note that as part of the activation process you will be asked for your payment details. These details are held on file by Paddle, (www.paddle.com) our payment processor, so that after the complimentary period ends you will be charged the current rate for the premium plan. You can choose at any time to switch to the Free tier if you do not wish to subscribe to the premium plan. The steps below include details on how to confirm when the paid period begins and how much you will be charged, and how to cancel the plan at any time if you so choose.

1. Sign in to mySymptoms Clinic and click on the Plans link in the side navigation:
   
2. On the Plans page, click on the 'Beta Trial Participant?' link below the Subscribe button for the Pro tier:
   
3. In the pop-up window, enter code activation code:
   
4. Enter your payment details.
5. After you have completed the upgrade, go to the Subscription page on the User menu to confirm trial status, date at which the trial will end, and price you will be charged:
   
   
   
6. You can cancel the plan at any time by clicking on the Cancel link next to the Next Payment Date on the Subscription page:
   
   
   
7. The plan will automatically be cancelled at the end of the trial period: